MalmoEsf


Good to read for all coordinators:

Possible issues:


- Interpreters are asked to arrive on xx/xx/xx, but of course, if they find a cheaper flight for xx/xx/xx, they should go for it
- people who need special conditions (e.g. no really late/early flights)
- people who are in two different selection processes (DE and FR, for ex. Being selected both by the FR and DE booth-> obviously PG will see when they are most needed);
- people who get to know that others have been selected and start wondering/getting anxious and writing e-mails… -> clear selection criteria!!!!! Ex. Why did YYY was confirmed and I was not?... ex. we can confirm another interpreter for the IT booth, that is, YYY, but for the moment we cannot confirm ZZZ, since we already confirmed more interpreters for this booth than the estimated figure; etc
- TG confirms some interpreters for xxx booth, which SG hadn’t yet confirmed ex. interpreters were waiting for a confirmation from xxx booth and they've got it from Nordic booth and TG, so they get confused. -> SG send lists with exact numbers so TG don’t have to pick someone up and leave someone else out and SG reply to everyone properly
* This is problematic to me! We loose time to buy tickets if we ask for lists with exact nb and having list with more interpreter than needed can make us win time later on. I would prefere to have messages sent to all within a language selection " If you haven't received a confirmation mail previously, you have not been selected on the first round for the XXX booth. You might be contacted for other booths or very soon for the XXX booth when we know the linguistic needs that are still not covered". (Sophie)
- people writing directly to TG before SG send their name (they can say they have already been selected, but if they are not in the list TG has to waste time checking, etc)
- communication between SG and TG -> try to avoid lack of information, crossed/confused/missed information, respect politeness/behavior “policy”
- people who are not on the SG list and they cannot find whether they were selected or not
* as I wrote before: I would prefere to have messages sent to all within a language selection " If you haven't received a confirmation mail previously, you have not been selected on the first round for the XXX booth. You might be contacted for other booths or very soon for the XXX booth when we know the linguistic needs that are still not covered". (Sophie)

* And I think we should send a message to all when we are finished: The selection is now made/completed, and we are .... to inform that you have not been selected this time. Thank you for showing interest in this project ... (Sophie)

- people who were selected, never replied to the SG email, being then not selected, but who replied to the TG in a much later stage
* Please reply to that mail! " If you are not replying to this mail, you would not be in the final selectionlist and get your confirmation code. You cannot contact the travelgroup without code and be on the final selectionlist" (Sophie)

- people who change e-mail and don’t let SG/TG know; send the travel approval both for the interpreter and the SG
* Good idea to send confirmation both to selection and to interpreter
* Change of mail: What can we do? Call them? (Sophie)

- people who wish to travel together, but were not selected at the same time/in the same lot
* "Sorry this will not be possible" (Sophie)


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